Accreditation

ACS Registrars operates as an independent certification body providing management system certification services in accordance with applicable international standards and accreditation requirements.

Our certification activities are accredited by recognized accreditation bodies, confirming that our processes comply with internationally accepted criteria for competence, consistency, and impartiality.

Information regarding applicable accreditation status, scope, and recognized standards is maintained in line with accreditation body requirements and made available where applicable.

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Commitment to Impartiality

Impartiality is a fundamental principle of our certification activities.

ACS Registrars is committed to ensuring that all certification decisions are made objectively, free from commercial, financial, or other pressures that could compromise impartiality.

Potential threats to impartiality are actively identified, analyzed, and managed to ensure confidence in the integrity of our certification services.

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Independence of Certification Activities

To safeguard impartiality:

• Certification activities are conducted independently of consulting, training, or implementation services.

• Certification decisions are not influenced by sales, marketing, or other commercial considerations.

• Personnel involved in certification activities are required to act impartially and to disclose any situation that could present a conflict of interest.

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Impartiality Safeguards and Oversight

Impartiality is safeguarded through defined structural controls, independent review of audit evidence, and ongoing monitoring in line with applicable accreditation requirements.

These controls ensure appropriate separation between audit, technical review, and certification decision-making functions, and are applied consistently across all certification activities.

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Complaints, Appeals, and Transparency

ACS Registrars has established documented processes for handling complaints and appeals related to certification activities.

All complaints and appeals are handled objectively, impartially, and without discrimination, ensuring that decisions are independent of prior audit or certification outcomes.

Information regarding our certification principles, complaints handling, and appeals processes is available upon request or through publicly accessible channels, in accordance with accreditation requirements.

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Continuous Compliance

Our impartiality framework and certification processes are regularly reviewed to ensure ongoing conformity with applicable international standards and accreditation requirements.

Where necessary, improvements are implemented to maintain confidence in the integrity, credibility, and consistency of our certification services.